Privacy Policy

Last Updated: November 2, 2025

Introduction

Pro Racquet Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Pro Racquet Club (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when using the App:

  • User Profile: Your name and basic profile information
  • Match Data: Details about your tennis matches, including opponent names, match dates, scores, court surface, match duration, notes, and self-assessed ratings (focus and energy levels)
  • Video Content: Tennis swing videos that you upload for analysis
  • Chat Messages: Messages you send to our AI tennis coach
  • Quiz Responses: Your answers to player persona questionnaires

Automatically Collected Information

When you use the App, we automatically collect certain information:

  • Device Information: A unique device identifier (IDFV or UUID) stored securely in your device's Keychain to track your free analysis usage
  • Usage Data: Information about how you interact with the App, including analysis history and feature usage
  • Subscription Status: Whether you have an active subscription

How We Use Your Information

We use the information we collect to:

  1. Provide Core Services:
    • Analyze your tennis swing videos using AI technology
    • Provide personalized coaching feedback through our AI coach chat
    • Generate player persona profiles based on your quiz responses
    • Track your match history and performance over time
  2. Manage Free Trial:
    • Track your free analysis usage (1 free analysis per device)
    • Determine when to display subscription offers
  3. Improve Our Services:
    • Understand how users interact with the App
    • Enhance and optimize our AI analysis algorithms
    • Improve user experience
  4. Process Subscriptions:
    • Manage your subscription status
    • Process payments through Apple's In-App Purchase system

Data Storage and Security

Local Storage

  • All your personal data (videos, matches, chat history) is stored locally on your device
  • Videos are saved in your device's app-specific documents directory
  • Match data and analysis results are stored in local JSON files
  • We do not upload your data to cloud storage

Keychain Storage

  • Your device identifier is stored securely in iOS Keychain
  • This identifier persists across app reinstalls to maintain fair usage of the free trial

Security Measures

We implement industry-standard security measures to protect your information:

  • Data is stored in app-specific containers protected by iOS security
  • Communications with our AI analysis service are encrypted in transit
  • We do not store your payment information (handled by Apple)

Third-Party Services

Superwall

We use Superwall for subscription management and paywall presentation. Superwall may collect:

  • Device identifiers
  • Subscription status
  • Paywall interaction data

Superwall Privacy Policy: https://superwall.com/privacy

AI Analysis Service

We use a custom AI service (muxoai.com) to:

  • Analyze your tennis swing videos
  • Generate coaching responses in the chat feature
  • Create player persona profiles

When using these features, your videos, messages, and quiz responses are sent to our secure servers for processing.

Apple Services

  • In-App Purchases: Subscriptions are processed through Apple's payment system
  • Push Notifications: If enabled, we may send notifications (currently disabled by default)

Apple Privacy Policy: https://www.apple.com/privacy

Data Retention

  • Videos and Analyses: Stored locally on your device until you delete them
  • Match History: Stored locally until you delete entries or uninstall the app
  • Chat History: Stored locally until you clear it or uninstall the app
  • Device Identifier: Stored in Keychain and persists across app reinstalls

Your Privacy Rights

You have the right to:

  1. Access Your Data: All your data is stored locally and accessible through the App
  2. Delete Your Data:
    • Delete individual analyses, matches, or chat messages through the App
    • Clear all data by uninstalling the App
  3. Export Your Data: Contact us to request a copy of any data processed on our servers

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With our AI analysis service to provide core functionality
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)

International Data Transfers

Our AI analysis service may process data on servers located outside your country of residence. By using the App, you consent to the transfer of your information to these servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Providing a notice within the App (for material changes)

Your continued use of the App after changes constitutes acceptance of the updated policy.

Your Consent

By using the App, you consent to this Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [support@proracquet.club]
App Support: support@proracquet.club

Summary of Key Privacy Points

  • ✅ Local Storage: Your videos, matches, and chat history stay on your device
  • ✅ No Cloud Sync: We don't upload your personal data to cloud storage
  • ✅ AI Processing: Videos and messages are sent to our servers for AI analysis
  • ✅ Device ID Only: We use a device identifier to track free trial usage
  • ✅ No Selling: We never sell your data to third parties
  • ✅ Your Control: Delete your data anytime through the App

This privacy policy is effective as of the date stated above and applies to all users of the Pro Racquet Club mobile application.